Job Information
ThermoFisher Scientific ANZ Field Services Manager in Scoresby, Australia
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Various outside weather conditions
Job Description
About us
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world Healthier, Cleaner and Safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com .
How will you make an impact?
We're currently seeking a Sr Manager, Field Service with a track record of excellent work in Australia. As a global leader in the field of Engineering, we are committed to providing exceptional solutions that enable our customers to make the world healthier, cleaner, and safer.
Key Accountabilities
Determine and implement strategies for flawless execution of field service activities
Develop commercial service strategies to grow service business,
Achieve service sales revenue as set in the Annual Operating Plan
Lead and develop a large team of field service professionals to successfully compete in the market
Collaborate with diverse teams to drive technological innovation and support our customers' needs
Foster and maintain strong relationships with key stakeholders to ensure customer satisfaction.
Implement and adhere to strict quality and safety standards to deliver world-class service
Building and maintaining strong relationships with customers, including key account management.
How will you get here?
Qualification and Experience
Bachelor's degree in Engineering or a related field, or equivalent experience
Proven experience in managing field service business including P&L
Track record in driving business growth and revenue targets through the implementation of service strategy and execution of tactical actions to achieve required objectives.
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
7+ years of service business management and/or Commercial service management experience
Exceptional communication and interpersonal skills
Experience in working in a global and matrix organisation with a decentralised model (preferred)
Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) .
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.