Job Information
ThermoFisher Scientific Field Service Engineer III- Materials and Structural Analysis in Remote, Ireland
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Are you an exceptional Engineer looking for a world-class opportunity? Thermo Fisher Scientific Inc. is currently seeking an Eng lll to join our ambitious team in Ireland. As a global leader in scientific research, we are committed to enabling our customers to make the world healthier, cleaner, and safer.
The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.
How will you make an impact?
The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and approve operational quality of system equipment; instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.
Responsibilities:
As the primary regional field service engineer, ensure customer needs are met using appropriate resources
Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
Conduct on-site scheduled planned maintenance visits
Provide analysis and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel
Successfully complete technical training, as required; identify and effectively complete specialist training based on microscopes in the region
Proactively seek out additional learning opportunities both inside and outside of the region
Work informally with an applications engineer or attend an applications course to gain advanced knowledge
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Be able to perform PM on assigned tools
Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
Provide training for customers and users on system maintenance
Make yourself available to train and mentor new field service engineers
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
Provide recommendations for various reports including identifying and isolating unique problems with system
Act as a subject expert and resource for training
Requirements:
This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.
Typically requires a University degree or equivalent combination of education and experience in electronic system troubleshooting
Typically requires approximately 10 years of hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultra-high vacuum and high voltage systems.
Ability to partner effectively with customers
Excellent interpersonal communication skills; must have a professional working proficiency in English
Confirmed ability to troubleshoot complex systems and subsystems down to component level
Literate in MS DOS and Windows software environments
Able to read and interpret schematics
Familiar with UHV phenomenon and technology
Must have ability to obtain a valid passport and travel regionally and internationally as required
Must possess a valid, clean driver’s license
Physical requirements include the ability to lift up to 18 kg (40 lbs)
At Thermo Fisher Scientific, we value diversity and believe that diverse experiences, backgrounds, and perspectives drive innovation. We are an equal opportunity employer and strictly prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Apply today to start your journey with Thermo Fisher Scientific Inc. and be part of our mission to make the world a better place.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.