Thermo Fisher Scientific Order Fulfillment Specialist in Remote / Field, Illinois

Job Description

Position Summary:

Responsible for the overall order schedule as well as timely processing and fulfilling of all MIT orders for the United States in ERP-SAP R3.

Essential Job Functions and Accountabilities:

  • Generate Purchase orders and STO’s on factories and suppliers according to sales orders generated by commercial offices

  • Consolidate and fulfil sales orders in accordance with the purchase orders placed on the supplier plants and suppliers

  • Independently makes decisions and utilizes available resources to meet customer requirements.

  • Analyzes/maintains/reconciles various customer orders and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are aligned and met. Updates and maintains order data as needed.

  • Capture and report site specific performance metrics such as past due sales orders, order schedule status and establish root cause and corrective actions for misses

  • Communicates with manager and stakeholders regarding potential problems with factory shipments

  • Works effectively with diverse cross-functional teams

  • Embraces Practical Process Improvement (PPI) methodologies

  • Access & utilize Thermo Fisher Scientifics’ Intranet and SharePoint document management system.

  • Performs other duties as assigned.

  • Monitors orders for correct routing and service levels via use of a dashboard tool

  • Review and analyze daily SAP reports on order status / exceptions

  • Support the returns process

  • Check prices and invoices

  • Coordinate delivery / terms with supplier plants, suppliers, and freight carriers

  • Review and coordinate deliveries to ensuring timely delivery to the end customer

  • Review and analyze daily SAP reports regarding on order status

  • Support internal and external customers via phone and email

  • Back-up of tasks from other departments (mainly holiday coverage)

  • Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Manager regarding daily duties.

  • Monitor sales order status from scheduled to delivery to the end user

  • Perform order expediting and monitor backlog status through SAP reports.

  • Facilitate problem resolution between customer and factory / vendors

  • Communicate schedule changes to CES team and other key stakeholders

  • Ensure day-to-day monitoring of exports and imports

  • Interface with freight forwarders, customs officers and internal and external customers on all matters related to customs and import and export regulations

Minimum Requirements/Qualifications:

  • BS degree in Business, Materials Management or related field. A combination of job related experience and ongoing educational progress may be considered in lieu of BS degree.

  • Commercial, logistics and administrative training/education

  • 2-3 years working experience in logistics, order processing or purchasing role

  • Experience in working with SAP R3, by preference with SD, MM

  • Working knowledge of import and export trade compliance (HTS, ECCN, COO, Valuation, etc.)

Experience and Qualifications :

  • Excellent written and verbal communication skills

  • Ability to organize and handle high pressure situations

  • Ability to follow through on tasks to completion

  • Ability to work independently and meet deadlines

  • Analytical and process thinking with a focus on continuous improvement

  • Attention to details

  • Teamwork skills

  • Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement Additional Skills:

  • Strong skills in Microsoft Office – particularly Excel

  • SAP R3 SD/MM

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.