Thermo Fisher Scientific Sr. Director, IT ERP Planning and Implementation in Pittsburgh, Pennsylvania

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

The Senior Director IT, ERP Planning and Implementation will serve as the head of the Customer Channels Group (CCG) ERP program, including defining strategy for ERP deployment and business engagement. This leader will design, develop and manage the global ERP deployment roadmap, which will define the ERP deployment team and support structure, engagement of integrator, ERP vendor and business stakeholders. This is a strategic role within the company and requires a strong leader that can manage a diverse set of business partners and lead geographically-disbursed teams.

What will you do?

This leader will report to the Vice President of CCG IT and be liaising with technical and business senior vice presidents and directors in Finance, Supply Chain, and Commercial, as well as developers and operations specialists within IT, and expected to jointly develop strategies as they relate to the ERP investment and deployment roadmap. To be effective in this role, he/she must partner with regional and functional leaders to understand individual country and regional business drivers, and then integrate these requirements into the global ERP strategy. This leader should have the business acumen and communication skills to shape, articulate and execute a cohesive ERP business strategy.

In addition, he/she will partner with both CCG and Global IT Shared Services teams to implement and optimize the appropriate solutions for the US, Canadian, European and Emerging markets while meeting the needs of each country. This Senior Director will act as a trusted advisor to local line management regarding technology enablement and innovation opportunities and will partner with IT and business leaders in optimizing ERP and identifying and implementing appropriate enhancement or new technologies.

Key Responsibilities

  • Design, develop and manage the ERP migration and roadmap to best support the CCG business including but not limited to:

  • Geographic and business work stream deployment approach

  • ERP lifecycle and business process functionality blueprinting

  • Understanding and prioritization of business functional needs

  • Serve as the liaison between business process owners, IT and business operations to insure alignment

  • Development of strategic plan for ERP systems migration including staging of bolt-on technologies, data cleansing and data governance activities

  • Lead business analysis for new ERP functionality to drive synergies in global business process to achieve value and efficiencies in operations

  • Coordinate complex projects across multiple departments and regions

  • Partner with PMO to lead ERP governance

  • Partner closely with the Commercial Digital Technologies and Marketing teams to align ERP initiative with e-Business roadmap to support driving digital transformation initiatives across all CCG regions globally

  • Partner with data science and analytics team to ensure alignment between strategy and ERP; ensure accelerated growth of Data Intelligence including predicative analytics to achieve business goals

  • Strong collaboration skills working in a matrix organization, including partnership with multiple organizations to coordinate resource assignments for projects that require multi-team assignment and task completion within established timeline and budget

  • Provides leadership and training to team to expand SAP and related digital toolset understanding; directs training approach for expansion of team’s capabilities and business functional knowledge

  • Identifies key performance metrics for ERP value tracking related to business processes improvements; manages the delivery and accountability for the achievement of all ERP change delivery metrics globally

  • Reviews and approves project timelines, work plans, design documents and deadlines with the leadership team; develops and maintains valid capacity and major milestone plans

  • Conducts effective leadership team meetings and provides timely status updates to the VP, IT; works with the IT leadership team in setting strategic direction for the CCG IT group

  • Interviews, selects, develops, mentors, coaches and evaluates performance of staff resulting in the development and career progression within the IT organization


Bachelor’s degree in Computer Science or related field; Master’s degree preferred


  • 10 years of broad operational IT experience in a large company environment (or an equivalent combination of education and experience);

  • Experience with large-scale SAP/ERP implementations in high-growth companies with distribution/e-Commerce focus; strong track record in delivering complex projects

  • Hands on experience with top-tier ERP systems, preferably SAP within the Health and Life Sciences Industry with SAP S/4 HANA experience a bonus

  • Implementation experience with order-to-cash, procure-to-pay, distribution, and international business structures

  • Proven experience in building and managing high-performing teams within technology/ operations including: recruiting, training, motivating, coaching and evaluating performance of staff in multiple, global locations

Knowledge, Skills, Abilities

  • Track record of working in a fast paced, highly iterative environment

  • Strong innovation, vision and leadership to support evolution of software toolsets and services to drive capabilities to help our business achieve future goals

  • Uses metric driven process methodologies that includes a multi-disciplinary approach to derive recommendations on strategic technical issues and communicate effectively as a technical educational resource to staff

  • Ability to explain and champion detailed technical concepts to peers and management

  • Must demonstrate good decision-making skills, innovation, creativity, initiative, project planning skills, motivation as well as demonstrate strong customer service

  • Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management

  • Demonstrated ability in leading organizational change/transformation initiatives preferred

  • Strong negotiation/persuasion and analytical skills

  • Ability to travel over 50% of the time depending on phase of implementation

  • Exceptional people leader with the ability to attract and retain high talent

At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.