Job Information
ThermoFisher Scientific Manager, Process & Analytics in Pittsburgh, Pennsylvania
Job Description
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Location/Division Specific Information
This position is located at 300 Industry Drive, Pittsburgh, PA and supports the Customer Channels.
How will you make an impact?
The Manager, Process and Analytics leads the development, implementation and maintenance of technical solutions that support business processes specific to the Portfolio Management and Portfolio Management Operations teams within Customer Channels. This role is critical to supporting the long-term strategic vision and technology roadmap for these teams, including the process transformation required to support initiatives such as Master Data Management and Governance.
What will you do?
Lead analyst team of three to provide technical support on existing tools and applications
Support ongoing business process optimization and improvements to existing technical solutions
Act as liaison between business and IT as it relates to new IT-supported technologies; support IT testing and processes as needed
Lead ticketing process for defects and enhancements to PMDM applications; track status and report updates to business collaborators
Apply product data, process knowledge and technical background to develop strategies around process automation and software implementation into existing processes
Collect requirements from process collaborators and leverage technical knowledge to translate into finished solutions
Deliver training and lead solutioning across team
Continuously identify process improvement opportunities and work with affected collaborators to implement solutions; collect feedback as a measure of success
Find opportunities to improve data quality through and implement the appropriate measures to resolve
Act as technical lead for the North American supplier pricing project, including the development of new tools and/or modification of existing tools needed to complete the project
Collaborate with management team to develop statistics, reports and departmental metrics; create, coordinate and distribute these reports, metrics and performance indicators using Excel, Power BI and Databricks
Collaborate to develop long term data governance needs, contingent upon new technologies
Lead personnel through training and annual performance reviews while providing consistent and timely feedback
Establish employee performance guidelines, align on annual goals and objectives while ensuring clear expectations are set
Support and collaborate with EU and Canada counterparts to align data management strategy
How will you get here?
Education
- BA/BS Degree in Information Technology, Computer Science, Business Management or a related subject area
Experience
3+ years experience organizing, analyzing and reporting on product data through relational databases, demonstrating proficient SQL knowledge
2+ years as a people leader
Demonstrated project management skills
Proficiency with data analysis and working with large datasets; knowledge of Power BI preferred
Proficiency with SQL, Databricks, MS Excel, VBA (Microsoft Office and relational database management systems)
Experience with writing and maintaining open-source programming languages (R programming preferred)
Experience working with Oracle Fusion Cloud products, specifically Product Hub, a plus
Knowledge, Skills, Abilities
Excellent leadership, interpersonal, customer orientation and presentation skills
Effective interpersonal, communication, time management and decision-making skills
Multi-tasking experience, flexibility, and understanding of business impact to address immediate priorities while leading longer-term projects and critical initiatives
Excellent verbal and written communication skills across a diverse range of colleagues
Strong analytical skills with ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
Strong negotiating and influencing skills; some skill in vendor management
Ability to work in a highly matrixed environment, inclusive of conflict resolution
Ability to drive resolution of issues by bringing teams together – both internally and externally.
Role model leader who demonstrates the Thermo Fisher values of Integrity, Intensity, Innovation and Involvement
At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.