Job Information
ThermoFisher Scientific Field Service Engineer II (LCMS)(Philadelphia, PA) in Pittsburgh, Pennsylvania
Work Schedule
First Shift (Days)
Environmental Conditions
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Thermo Fisher Scientific Inc. is seeking an ambitious and proven Engineer II to join our world-class team as a Field Service Engineer. In this role, you will have a unique opportunity to make a real-world impact by helping customers find cures for cancer, protect the environment, and ensure the safety of our food. We are dedicated to supporting your career goals and providing the resources you need to succeed.
As a Field Service Engineer, you will be responsible for managing all aspects of field service support, customer relationship management, and providing detailed reports to the customer. Your work will involve providing complete services on Liquid Chromatography Mass Spectrometry (LC-MS) (https://www.thermofisher.com/us/en/home/industrial/mass-spectrometry/liquid-chromatography-mass-spectrometry-lc-ms.html) equipment systems, including installation, repairs, preventative maintenance, and instrument qualifications. You will also collaborate with the Service Team to deliver technical expertise and ensure high customer satisfaction.
This position is remote and primarily focuses on Central and Eastern PA, specifically Philadelphia. You will have the opportunity to travel to various customer labs across the region to perform on-site installation, repair, maintenance, and validation of equipment systems. In addition, you will provide phone, augmented reality, and live support to resolve customer service requests.
How will you get here?
Minimum educational requirement BS and/or graduate degree in Sciences, Engineering, Electronics, or equivalent experience.
Hands on experience operating analytical equipment, i.e. chromatography and mass spectrometry.
Experience with method development and analytical chemistry preferred
Knowledge, Skills, Abilities
Must have valid driver license
Ability to travel 10--20% overnight domestic travel.
Ability to work overtime and/or outside regular business hours, and/or on-call work
Regularly lift and/or move up to 50 pounds; and occasionally lift and/or move 100+ pounds with lifting team
Thermo Fisher Scientific Inc. is an equal opportunity employer and values diversity and inclusion. We are committed to providing reasonable accommodations for individuals with disabilities during the job application process. If you require an accommodation, please contact us at 1-855-471-2255.
Join us today and be part of a team that is making the world healthier, cleaner, and safer. Apply now at http://jobs.thermofisher.com.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.