Thermo Fisher Scientific Jobs

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The Chemical Analysis business provides a broad mix of analytical instruments and services to a diverse range of end user markets including Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, and Minerals and Mining. Its instruments are deployed globally in the field and on the line, in dynamic environments where customers put a premium on quality, reliability and ease of use. The Chemical Analysis business operates within a global footprint with more than 2,000 colleagues, delivering product solutions to customers that allow for confident, on-the-spot decision making. Here are some of the products you might support our customers with: APIX, Prima PRO, Sentinel PRO, and SOLA iQ.

Location: Louisana – Remote

How you will make an impact:

As a Field Service Engineer III, you will deliver onsite support and build service excellence over and above our customer expectations. This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. We’re looking for curious learners, passionate problem-solvers, and trusted teammates. You will be eligible for a company car, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

What you will do:

• Own and deliver service commitments and complete installations, calibrations, preventative maintenance, training and/or repairs.

• Responsible for providing services remote or at site within the agreed conditions; setting accurate priorities.

• Service reporting, documentation, and creation of protocols to specification on internal and customer needs.

• Represents our company in a positive, professional manner in all encounters with Thermo Fisher Scientific customers, both externally and internally.

• Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.

• Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations.

• Responsible for optimization and accuracy of the provided tools and consignment stock.

• Drive continuous improvement using our Practical Process Improvement Business System.

• Travel up to 75%.

Required Qualifications:

• HS Diploma or GED.

• Degree or equivalent combination of education, technical training, military, and/or work experience will be considered.

Preferred Qualifications:

• 1 – 2 years Mass Spectrometry (or equivalent) and Field Service experience preferred

Knowledge, Skills, Abilities:

• SalesForce experience is preferred.

• Excellent interpersonal communication both written and oral

• Ability to work effectively with customers and colleagues in difficult and stressful situations.

• Customer friendliness and a professional demeanor

• Creative with your approach to troubleshoot/repair, design evaluation and problem-solve.

• PC literacy including MS Office and Outlook.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The hourly pay range estimated for this position based in Louisiana is $42.49–$54.63.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.