Job Information
ThermoFisher Scientific Field Service Engineer III (LCMS) (Philadelphia, PA) in Allentown, Pennsylvania
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance
Job Description
Thermo Fisher Scientific Inc. is seeking an ambitious and proven Engineer III to join our world-class team as a Field Service Engineer. In this role, you will have a unique opportunity to make a real-world impact by helping customers find cures for cancer, protect the environment, and ensure the safety of our food. We are dedicated to supporting your career goals and providing the resources you need to succeed.
As a Field Service Engineer, you will be responsible for managing all aspects of field service support, customer relationship management, and providing detailed reports to the customer. Your work will involve providing complete services on Liquid Chromatography Mass Spectrometry (LC-MS) (https://www.thermofisher.com/us/en/home/industrial/mass-spectrometry/liquid-chromatography-mass-spectrometry-lc-ms.html) equipment systems, including installation, repairs, preventative maintenance, and instrument qualifications. You will also collaborate with the Service Team to deliver technical expertise and ensure high customer satisfaction.
This position is remote and primarily focuses on Central and Eastern PA, specifically Philadelphia. You will have the opportunity to travel to various customer labs across the region to perform on-site installation, repair, maintenance, and validation of equipment systems. In addition, you will provide phone, augmented reality, and live support to resolve customer service requests.
Requirements:
Minimum educational requirement: BS and/or graduate degree in Sciences, Engineering, Electronics, or equivalent experience
Hands-on experience operating analytical equipment, such as chromatography and mass spectrometry
Experience with method development and analytical chemistry preferred
Must have a valid driver's license
Ability to travel 10-20% overnight domestically
Ability to work overtime, outside regular business hours, and/or on-call
Regularly lift and/or move up to 50 pounds, and occasionally lift and/or move 100+ pounds with a lifting team
Thermo Fisher Scientific Inc. is an equal opportunity employer and values diversity and inclusion. We are committed to providing reasonable accommodations for individuals with disabilities during the job application process. If you require an accommodation, please contact us at 1-855-471-2255.
Join us today and be part of a team that is making the world healthier, cleaner, and safer. Apply now at http://jobs.thermofisher.com.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.